Frequently Asked Questions

  1. How do I place an order?

            Select your item, view your cart, proceed to checkout, enter your shipping address and payment information then submit your order.

 

  1. How do I pay for my order?

           CMC Marketing accepts payment via online Bank Deposit/Transfer, Chip & LINX VISA Debit Card and Credit Card.

 

  1. Can I pay with cash?

           There is no cash payment option available currently.

 

  1. How to do a bank transfer?

           At CMC Marketing our bank is RBC and as such, all bank transfers are to be deposited into our RBC bank account.

           Bank Transfer Information-

           Name on Account: CMC Marketing Limited

           Beneficiary Bank: RBC Royal Bank (Trinidad & Tobago) Limited

            Beneficiary Bank Account No: 110000004090344

 

  1. When will my order be shipped?

            At CMC Marketing we offer same-day delivery OR 1-3 business days nationwide delivery throughout T&T. Delivery is based on time and date orders are placed.

 

  1. What is the cost of delivery?

            A standard delivery fee of TT$35.00 is offered for order placed.

 

  1. Can I get my order the same day I placed my order?

            Same-day delivery is available for orders based on distance from our warehouse to your location and the time at which the order is placed.

 

  1. Are there any cash on delivery payment?

             No. All payments are to be made online.

 

  1. What does the warranty cover?

            Products sold by CMC Marketing are warranted against manufacturing defects in material for the limited warranty period of one (1) year.

 

  1. What are your repair options for your Samsung phones?

           You can get your Samsung device repaired at our Authorized Samsung provider located here in Trinidad and Tobago. Please contact us at info@cmctt.com for more information.